Returns & Exchanges
For questions, please email: support@fitangelcollection.com
RETURNS & EXCHANGES:
- Orders placed on fitangelcollection.com are eligible for exchange within 14 days of receiving the order.
- While we do not issue refunds, we will gladly accept items eligible for return for online store credit or exchange.
- Please mail back your order in a trackable shipping service (we are not responsible for lost or damaged packages). In addition to the order, please fill out this form and include it in the return shipment. The return form must be included in the shipment.
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RETURN POLICY:- Merchandise must be new, unworn and unaltered with tags attached. Any items that have been washed - even if following wash instructions - are not eligible for return. We are not responsible for washed items. But you can contact us if you have an issue and we'd be happy to help.
- Customer is responsible for return shipping fees. All returns must be postmarked within 14 days of having received your order (as per tracking info). If customer has returned merchandise more than 10 times in total, we can deny a return based on the circumstances of the return and exchange.
We have a Final Sale Policy on the following items:
- Custom Orders
- Sale Items
***Sale items are: Orders placed with any discount code, anything in the sale section, items reduced in price or clearance**** These items cannot be returned for store credit or exchange*.
EXCHANGES: Once we receive your return, we will inspect the items, process the return, and send you an email with your online store credit within 7-10 business days. Once you receive the credit, you will be able to use it towards any future online purchase at fitangelcollection.com
Download the Return Form here.
Last updated Feb 18th 2020.